About Gigabyte

Gigabyte is a major Taiwanese hardware manufacturer known for its well-engineered and high-performance components, particularly its motherboards and Aorus-branded graphics cards, which are popular with PC enthusiasts. This reputation for quality hardware stands in contrast to frequent user criticism regarding its software and customer service. Users often report that the company's system management software can be unstable or difficult to use. Furthermore, experiences with the warranty and RMA process are inconsistent; while some customers report positive and successful resolutions, many others describe significant challenges with communication, repair quality, and warranty claim denials.